Buy term paper: Delivery and store hours

In the contemporary business environment, companies pay a lot of attention to delivery and store hours. The main goal of many companies is to accelerate the delivery and to decrease store hours. At the same time, the efficient delivery and proper organization of storage of products can provide companies with a competitive advantage over their rivals. This is probably why many companies focus on delivery and store hours to gain a competitive advantage. However, retailers of different formats are in a different competitive position in terms of delivery and store hours.
In actuality, the in-time delivery and minimization of store hours are crucial for the customer satisfaction and the successful business development. The delivery of products is closely intertwined with the customer satisfaction. Any delays in delivery of an ordered product provoke the customer dissatisfaction, while frequent cases of delays can undermine the position of the retailer in the market. In this regard, online retailers are particularly concerned with in-time delivery of products because they need to deliver their products fast to customers. Otherwise, there is a risk of turning customers to conventional retailers because conventional retailers normally have products available to instant purchase. Therefore, online retailers have to improve their delivery services to compete successfully with conventional retailers.
On the other hand, conventional retailers normally have more store hours compared to online retailers. In fact, they need to have products available to customers any time they wish to attend conventional retailers. Naturally, such a situation leads to stocking of products, which are not sold successfully. As a result, conventional retailers can increase their store hours that naturally increases costs they spend on storage of products. The maintenance of store hours needs significant financial resources. In this regard, online retailers are in an advantageous position because they can expand their network and to deliver their products from the manufacturing facilities to customers directly receiving orders online. In such a way, they minimize store hours and save costs on store hours. Even though they may increase the delivery costs, benefits from the in-time delivery and savings from less store hours will outweigh instant purchases and high store hours costs in conventional retailers.
In addition, specialists (Downes & Mui, 1998) place emphasis on the fact that competitive advantages can be gained through low costs and expertise in delivery and store hours. What is meant here is the fact that company can save costs on delivery and store hours, if they have expertise and organize the delivery and storage process effectively. For instance, Toyota uses just-in-time management, which allows the company to minimize the time spent on delivery and decrease store hours. As a result, the company decreases costs spent on store hours and delivers products to customers in time that increases the customer satisfaction. As a result, the company obtains a strategic competitive advantage over its rivals. In this regard, online retailers are in an advantageous position compared to conventional retailers because they are more flexible in terms of delivery and store hours.
Therefore, delivery and store hour affect consistently the competitive position of retailers. In actuality, online retailers are often in an advantageous position. However, it is low costs and expertise that play the determinant part in the competitive position of retailers in terms of delivery and store hours.

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